FAQs
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FAQs

1. Are you a factory or trading company?
We are a factory that is more than 10 years experiences in this line
2. Where is your factory located? How can I visit there?
Our factory is located in Weifang City, shandong Province, China .You can fly to Jinan airport directly.two hours driving to our factory. All our clients, from home or abroad, are warmly welcome to visit us! 
3. how you can got sample from us?
a):if you need sample of our product u can email us and tell us details.which product sample u need and which series products     you need? ...all sample are free.
b):lead time for sample is 1to 2 days if within China. If send to abroad,maybe spend 5-7 days.
4. How many pieces per ton of your products?
1000/meter weight/length=pieces
5. profile with rubber(gaskets)? What materials ?
 PVC/EPDM
6. Do you have accessories ?
 Yes  we have cooperation factory if you need we can give the best price for you.
7. How can I get accountant (DHL TNT FedEX UPS)?
Just call the local delivery company and tell them you want to open the accountant.
8. How long about your products life time?
Usually 30 years 
9. Can you offer the reinforcement to us? Price?
Yes ,we can.our reinforcement wall thickness:1.5mm/1.2mm/1.0mm. About price according to the market. 
10. How many percent materials composed of ?
 Mainly materials: 50%-60%pvc 15% calcium carbonate 4% titanium dioxide
11. Can you produce as my samples?
If your samples different from our products:
     Please send me your samples picture first
     And we can help you to open the new mold same as your samples,but new mold cost need to pay by yourself.
     We can back to you mold fee when order quantitires up to 200 tons.
12. How many production line in your factory?
20 production line
13. Whats your products thickness?
Casement 60: 2.2mm-2.5mm
Casement 65: 3.0mm
Sliding 80/88: 2.2mm
14. How to order?
please send us your purchase order and requirement by email, fax or can contact us on  skype or WhatsApp anytime .we need to know following information for your order .
a):product information, about quantity ,size ,length,packing ,labor ,color and logo as your requirement.
Our products information: size(casement series 50/60/65/70 sliding series 62/80/88/109)
                          Length(normal 5.8m/5.9m 40HQ)if customer want to 6m(45HQ)
                          Packing(as customers requirements)
                          Labor( both Chinese and English)
                          Color(white/Grey as your requests)
                          Logo(use our logo or your own logo)but if use your logo need to pay the logo design cost extra.
b):delievery time
Usually one 20GP can load 10 tons the delivery time about 5 days;one 40HQ can load 24 tons the delivery time about 10 days.
c):shipping information about your address...
15. How does your factory do regarding quality control? (certifications?)
"Quality is priority. Xinli people always attach great importance to quality controlling from the very beginning to the every end. Our factory has gained ISO9001 , ROHS test report,EN test report, BV authentication,GB/T8818-2004
16. Can we make a OEM order?
We can supply as customers' requirement.